FAQ'S

Got questions? We’ve got answers!

Here are some of the most common questions about our premium water floats.

How can we help?

FAQ

Brief description:

What products do you sell?

kick n bak FLOATS offers a range of high-quality inflatable water products designed for ultimate relaxation and fun. Our collection includes inflatable hammocks, lounge chairs and docks all crafted from durable, UV-resistant materials. Perfect for any water adventure, our products are easy to set up and store, providing comfort and versatility for beach days, lake outings, and poolside lounging. Embrace effortless relaxation and enjoyment with kick n bak FLOATS!

What is the deal with PLASTIC?

I’m committed to staying out of the "disposable water toys" industry. Single-use plastics are all too common in our lives, and it’s on all of us to rethink their impact. If you're after something for a single day, that might break or be tossed after a weekend, you'll find plenty of options in the pool aisle. But when it comes to lasting quality, kick n bak FLOATS is the way to go. Built from durable, high-quality PVC, our floats are made to withstand the test of time, offering years of enjoyment for you, your friends, and your family.

What are kick n bak FLOATS made of?

Our floats are crafted from premium, military-grade PVC and feature Drop Stitch technology for unmatched durability. This tough construction ensures long-lasting performance, perfect for every water adventure.

With multilayer reinforced seams and sides, these floats are built to withstand wear in key areas, delivering enduring performance and reliability.

Each D-ring is made from sturdy 316 stainless steel, ensuring durability for years of enjoyment.

Will my water hammock or lounge chair floats fit in a car or boat?

Definitely!

After drying and deflating your inflatable floats using the included pump, they easily fit back into their compact storage bags, The bag is strong and reliable, allowing you to easily toss it into your car or boat without any hassle.

Float Care 101: Keep Your Float Adventure-Ready!

How can you help your water hammock last for years?

Here are some tips:

  1. Dry Thoroughly: After a weekend of fun, always dry your floats while they’re inflated. Ideally, let them dry in the sun, flipping them over to ensure both sides are completely dry before deflating and storing them.
  2. Rinse After Use: We recommend rinsing your hammock with fresh water after each use, especially if you've been in saltwater. If you’re feeling a bit lazy, like us, you can rely on the occasional rain to do the rinsing for you—just be sure to let it dry the next day before packing it away.
  3. Clean Mud and Dirt: For areas with mud or dirt buildup, use a mild dish soap and a sponge to clean the float. Rinse with fresh water afterward. Always keep the hammock inflated while cleaning and ensure it’s completely dry before storing to prevent mildew and material deterioration.
  4. Seal It Up: When storing your float, make sure the pin is securely closed, and the valve lid is on tight to keep moisture out and preserve your float’s longevity.

By following these steps, you can enjoy your water hammock for many seasons to come!

How to inflate and deflate your Floats:

Simply open the bag and pull out your kick n bak FLOAT. To start inflating, twist off the valve cap to access the pin. Press the pin once to make sure it's in the UP position, then attach your pump and inflate within minutes.

After use, always allow your float to dry in the sun before deflating. Once it's dry, push the pin DOWN and turn it to the right to lock it in place for quick deflation. Once deflated, turn the pin back and push it to ensure it’s in the UP position, then replace the valve cap. Make sure the pin is securely closed during storage to prevent moisture from getting inside.

Is the float safe for children?

Absolutely! Kids love fun and water, and with these floats, you might have a hard time getting them out. However, we always recommend using a lifejacket and providing close adult supervision for all children while they’re in the water.

What happens if I puncture my float?

Our floats are built to endure heavy-duty use on the water, making punctures highly unlikely. However, in the rare event of damage, we're here to help with simple repair solutions.

Each Float comes with a complimentary repair kit, so you can quickly and easily fix any issues.

How can I secure my float?

Each float comes with multiple D-Rings, making it easy to attach a rope and secure it to a boat, or jetty or even a sand anchor. 

If you're at a beach, river, or lake with limited options for tying down, you can use a sand anchor on the shore or an anchor in shallow waters.

Alternatively, simply let the waves carry you for a carefree, floating adventure.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship worldwide?

Yes, we’re delighted to ship kick n bak FLOATS to any destination.

We strive to keep shipping costs as low as possible, so please reach out to us for a shipping quote to your location.

Email – kicknbakfloats@gmail.com

Have Questions? Let’s Chat!

We’re here to help! Whether you need assistance choosing the perfect float, have questions about your order, or just want to say hello, we’d love to hear from you.